Training Workshop Dates, Locations, Content and Instructors 01/21/2022  Dallas, TX                Claims Management 101 Essentials             Doug Lawson 02/14/2022  Chicago, IL              Operator Efficiency Ratio Development        Mike Staley 03/25/2022  Kansas City, KS      Instructor Training Development                 Frank Ciccarella   2 Sessions per day.  8:00 AM - 12:00 PM and 1:00 PM - 5:00 PM. Workshops are $250 per attendee per 4 hour session. Attendees are responsible for their own transportation, lodging and meals.